Meet the teams

Clinical Hub

The Clinical Hub supports Dudley care homes with urgent support for unwell residents.
Referrals can be taken from 8am until 9pm seven days a week.
The team consists of Advance Nurse Practitioners, Physiotherapists and Occupational Therapists, supported by a Medical Lead.
Contact the Hub on 01384 321234. You can access clinical advice, clinical visits and signposting to other services appropriate for your residents.

Remember! complete the SBAR before phoning, and document everything in the care plan.

In an emergency do not wait – dial 999.

Falls Prevention Pathway:  Older Persons Pharmacy Team

The Older Persons Pharmacy Team is part of Dudley’s Falls Prevention pathway.

The team specialises in looking at prescribed medications in relation to the increased falls risk which they may present to your residents.

The team addresses increased risk of falls associated with certain medications or the effects of a combination of medications being taken by your residents to ensure optimal control of any acute or chronic conditions whilst reducing any risk of falls.

To refer a resident for medication review please view the medications tab on the home page.

The Enhanced Care Home Team

The Enhanced Care Home Team sits within the Clinical Hub.  All staff are clinically qualified nurses and Allied Health Professionals who are on hand to support you with issues you may experience on a day-to-day basis in the care and support of your residents.

Our primary function is to provide training and advice at a whole home level to support you in maintaining the health, happiness and wellbeing of your residents.

We use nationally recognised training tools and methods to support you but can also provide patient specific input.

Our areas of expertise encompass acute illness, deteriorating presentation, end of life care, infection control, mobility, environment, active engagement, and cognitive impairment.

You can contact us via the Clinical Hub by telephone:  01384 321234 or by email:

Activity Team

The activity team consists of a team of two, Greg and Amanda, who are there to support you in introducing more meaningful activity into your homes, whether in group or one to one sessions.

Greg is an experienced exercise educator working in Public Health, who specialises in developing activity that is inclusive to all, whatever level of physical or cognitive impairment the participants might be living with.  Amanda co-ordinates falls prevention activity taking place within Dudley borough, working across health and social care.

If you want to get in touch to talk about training for your care home team, or for support with specific residents then please contact or