Useful services

You may able to enlist family, friends or neighbours to do a shop or pick up prescriptions for you.  A number of supermarkets offer online shopping and home deliveries and some pharmacies deliver to you.

  • Pleased to Meet You Programme – If you are age 60+ (or younger with a specific need i.e. physical and/or sensory disability, dementia or learning disability) you can contact Dudley Council’s Pleased to Meet You support service on 01384 812761 Monday to Friday, 9am-4pm.  They can provide help with arranging grocery shopping or medicine supplies and time to talk services to help if you are feeling lonely or isolated
  • The Beacon Centre befriending project – this is a befriending service for older people in Dudley.  It is a scheme to help reduce loneliness and isolation for those living in Dudley borough. The service offers befriending support in various ways. Each member is matched to a regular volunteer that calls as often as is agreed. The criteria for this program is the member must live within the Dudley borough or be registered with a Dudley GP and must be over the age of 65. However Beacon does have a separate befriending program for anyone outside of this criteria so they are still able to provide befriending support if required.  To refer into the program, call Beacon on 01902 880111 or email
  • Dudley Council Scams team 
  • If you use adult social care services and need some support or advice please contact Dudley Council’s adult social care helpline on 0300 555 0055 Monday to Friday, 9am-5pm, 0300 555 8574 at all other times
  • Bereavement – if you have been recently bereaved, then you may find some support information via our bereavement pages and Dudley Council bereavement services
  • If you are a carer and need support, please contact Dudley Carers Hub on 01384 818723 or email
  • Dudley Council Plus is a single point of contact.  Contact 0300 5552345. 8:30am-5pm, Monday to Friday (excluding bank holidays)